This site is intended for patients in Great Britain (England, Scotland and Wales) who have been prescribed PIQRAY®▼ (alpelisib) + fulvestrant.

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Privacy policy

November 2021

This privacy notice describes the ways in which we collect, hold and use information about individuals who visit this website.

This website does not collect identifiable information (“Personal Data”) about visitors. However, we may be required to process your Personal Data, for example if you contact us.

For the purpose of this Privacy Notice, “Novartis” refers to Novartis Pharmaceuticals UK Limited, which is registered at 2nd Floor, The WestWorks Building, White City Place, 195 Wood Lane, London W12 7FQ. For any Personal Data collected by this website, Novartis acts as “controller”. Novartis is part of the Novartis group and may exercise this responsibility alone or jointly with other companies in the Novartis group (acting as a “co-controller”). In this Privacy Notice, “we” or “us” refers to Novartis.

1. What personal data do we process and for which purposes?

This website does not collect any Personal Data or require you to register, allowing you to visit our site without telling us who you are. However, if you contact us, we may be required to process your Personal Data.

1.1 Cookies

This website uses cookies to distinguish you from other users of  our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer or device hard drive.

We use the following cookies on this website:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.
  • Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. We may also use this information for market research purposes.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.

You can find more information about the individual cookies we use and the purpose for which we use them by selecting Cookie Settings. You can also set your preferences.

Please note that if you use your browser settings to block all cookies (including those that are strictly necessary) our website may not function as intended and you may not be able to access all or parts of our website.

2. Who has access to personal data and to whom are they transferred?

If we are required to process your Personal Data, for example to respond to your query, we will not sell, share, or otherwise distribute your Personal Data to third parties except as provided in this Privacy Notice or another notice provided to you.

We may share Personal Data with other Novartis affiliates worldwide. Personal Data may also be transferred to third parties who act for or on our behalf, for further processing in accordance with the purpose(s) for which the data were originally collected or may otherwise be lawfully processed, such as services delivery, evaluating the usefulness of this website, data management, or technical support.

These third parties have contracted with us to only use Personal Data for the agreed upon purpose, and not to sell Personal Data to third parties, and not to disclose it to third parties except as may be permitted by us, as required by law, or as stated in this Privacy Notice.

Personal Data may also be transferred to a third party in the event that the business of this site or a part of it and the customer data connected with it is sold, assigned or transferred, in which case we would require the buyer, assignee or transferee to treat Personal Data in accordance with this Privacy Notice or another notice provided to you.

Also, Personal Data may be disclosed to a third party if we are required to do so because of an applicable law, court order or governmental regulation, or if such disclosure is otherwise necessary in support of any criminal or other legal investigation or proceeding here or abroad.

Personal Data may also be processed, accessed, or stored in countries outside the UK. Such countries may offer a different level of protection of personal data. If we transfer Personal Data to external companies in other jurisdictions, we will make sure to protect Personal Data by applying the level of protection required under applicable data privacy laws.

For intra-group transfers of Personal Data, Novartis has adopted Binding Corporate Rules. For further information visit

3. How do we protect personal data?

To ensure the security and confidentiality of Personal Data that we collect online, we implement appropriate technical and organisational measures to ensure a level of security appropriate to protect Personal Data from loss, misuse, unauthorised access, disclosure, alteration or destruction and against other unlawful forms of processing.

4. How long do we store personal data?

We will only retain Personal Data for as long as necessary to fulfil the purpose for which it was collected or to comply with legal or regulatory requirements.

5. What are your rights and how can you exercise them?

Whenever we process Personal Data, we take reasonable steps to ensure that Personal Data is kept accurate and up-to date for the purposes for which it was collected. We provide the ability to exercise the below rights under the conditions and within the limits set forth in the law.

If you wish to contact us regarding the use of your Personal Data or you want to object in whole or in part to the processing of your Personal Data, please email us at [email protected]. If you have provided consent, you may wish to withdraw consent. You may request to access your Personal Data as processed by us, to ask for correction, erasure or to request portability, where applicable, of your Personal data, i.e. that the personal data you have provided to us be returned to you or transferred to the person of your choice, in a structured, commonly used and machine-readable format, subject to your confidentiality obligations.

By contacting us, please note the name of the website related to your request, your relationship and/or interactions with us (as applicable), as well as the specifics of the information you would like us to provide.

We do not currently respond to web browser “do not track” signals or other mechanisms that provide a method to opt out of the collection of information across websites or other online services.

6. Contact us

If you wish to contact us regarding our use of personal data or you wish to exercise your data privacy rights, you may send an email to [email protected].

If you are not satisfied with how we process your personal data, please address your request to our Data Protection Officer at [email protected], who will investigate your concern.

In any case, you also have the right to file a complaint with the competent data protection authorities, in addition to your rights above.


UK | January 2022 | 149914